Latest News & Articles - Retail TouchPoints

Dollar General Plans to Open 1,050 Locations in 2023

Dollar General is continuing its rapid expansion into fiscal 2023 with plans for 1,050 new stores, following a successful Q3 2022 when…

How to Seize Expanded Private Label Opportunities in 2023

Consumer behaviors shifted radically during COVID-19, and the impacts are still being felt in the retail industry. Shoppers became more willing to…

Beekman 1802 Takes Live Shopping Program to the Next Level with NYC Event

Goat milk skincare brand Beekman 1802 took off in 2014 when it debuted on QVC and HSN. While it continues to have…

Senate Passes Legislation to Secure Rail Agreement, Heading Off Strike

President Joe Biden is expected to sign legislation that will avert a freight rail strike after Congress approved the legislation, according to…

Walgreens Debuts 24/7 Same-Day Delivery from 400 Stores

Walgreens is upping the ante on same-day delivery with the debut of a new 24-hour, 7-days-a-week service in nearly 400 locations across…

Rite Aid Opens First of 3 Small-Format Pharmacies in Underserved Communities

At approximately 3,000 square feet, Rite Aid’s newest store is much smaller than its average 11,000- to 15,000-square-foot location, but it’s likely…

How 85-Year-Old Economy Candy Taps into Social Trends but Stays True to its Roots

Slime lickers might not be everyone’s cup of tea; in fact, you might not even know what they are. But if you…

How the Kroger-Albertsons Merger is Accelerating the Need for a Unified Retail Ad Network

There are a growing number of retailers competing for their share of available advertising dollars, and a big player in retail media…

What Brands Should Know About Social Selling Today

With social media use at an all-time high, social commerce or “social selling” is an intriguing proposition for brands. The halo effect…

Macy’s Launches Personalized Bra Fitting Technology in 10 Locations

Macy’s is expanding its partnership with FIT:MATCH to include the company’s body-scanning bra fitting experience in 10 retail locations. Customers trying the…

H&M, DoorDash Eliminate a Combined 2,750 Jobs as Retail Layoffs Continue

Retail industry companies are continuing to trim their headcounts: H&M cut 1,500 jobs and DoorDash announced it would let 1,250 employees go…

5 Tips for Retailers to Ensure Online Marketplace Success

Marketplaces account for much of the ecommerce growth seen over the past year. Data referenced in a global consumer survey conducted by…

Batteries Plus Rewires its Digital Shopping Experience

Batteries Plus has rolled out a new online experience, using customer data to create a more customized and personalized shopper journey. The…

JCPenney Goes Live with Backstreet Boys to Kick Off Feeding America Partnership

JCPenney will host an hour-long Facebook Live event on Dec. 1 at 8 p.m. ET featuring the Backstreet Boys performing songs from…

BJ’s Joins the Fast-Growing Retail Media Club

BJ’s Wholesale Club has become the latest retailer to launch a media network, offering brands a comprehensive advertising solution to connect with its…

CSG Helps Retailers Build and Deploy Quantifiable Customer Experiences

SaaS platform CSG has launched CSG Xponent Ignite, a customer engagement solution designed to enable businesses to quickly deploy, engage and deliver…

Don’t Cut Ad Spend, Just Make Sure it’s Effective

Retailers are feeling the pinch as shoppers spend less because of the cost-of-living crisis, so now is the time to hone their…

4 CX Strategies That Turn Modern Retail Challenges Into Growth Opportunities

For years, retailers have talked about improving customer service, enhancing personalization and creating more convenient shopping experiences. But most still struggle with…