Industry Insights

Thanksgiving Weekend Recap: Foot Traffic, Mobile Usage Rise as Nearly 200 Million Shoppers Seek Deals

Shopper turnout for Thanksgiving Weekend handily exceeded expectations — a record 196.7 million shoppers went shopping for great deals, compared to 179…

Apple, Macy’s and IKEA Rank High in Innovation but Social Impact Scores are Mixed

What people think about when they focus on retail innovation is the tech side of the business — next-generation marketing tools, cutting-edge…

The Holidays are Big for Cannabis — How Retailers can Succeed in ‘The Season of Green’

The holiday season is just as important for cannabis as it is for other areas of retail, with Green Wednesday (the day…

Babylist Holiday Survey: Shoppers Seeking Both Value and Values in the Gifts They Buy

The holiday season is known as a season for giving and spending time with family. As more households open their doors and…

Singles’ Day Sales Growth Slows, but Cross-Border Commerce and Livestreaming Shine On

Alibaba Group declined to release the exact results for its 14th annual 11.11 Global Shopping Festival, also known as Singles’ Day, instead…

eBay Ads Holiday Report Reveals Keys to Advertising Success During an Elongated Season

There are a lot of theories about how inflation, supply chain constraints and other dynamics will impact consumer behaviors. While large-scale surveys…

Sephora’s Delicate Dance: Offering Prestige Beauty to Value-Conscious Consumers

Customer loyalty experts know that the best-run programs do far more than simply boost sales by rewarding members with points and perks….

The Reality of the Metaverse: Debunking 3 Myths about the World(s) of Web3

While the initial consumer and media hype surrounding the metaverse seems to have simmered down from its 2021 highs, the virtual spaces…

Mobile Ecommerce Success Calls for the ‘Instagramification’ of the App Experience

Global downloads of mobile shopping apps were up 16% year-over-year in the first half of 2022 while the number of sessions was…

Nurturing Influencers: How Adore Me, Walmart and Express Support Creators

The creator economy is worth approximately $104.2 billion, according to CBInsights, and that growth is poised to continue, especially as new solutions…

How Beautycounter’s New CCO is Using Amazon Learnings to Scale the Brand

Kara Trousdale was the woman to know during the pandemic — she managed the consumables supply chain business at Amazon at the…

74% of Millennials Would Like Pre-Owned Gifts — Here’s How Resale Can Flourish During the Holidays

Younger shoppers are no longer afraid of secondhand gifting —67% of millennials said they would be likely to give a pre-owned item…

How to Seize Expanded Private Label Opportunities in 2023

5 Tips for Retailers to Ensure Online Marketplace Success

Reimagining Loyalty: Why Building Trust is Now Essential to Nurturing Customer Relationships

4 CX Strategies That Turn Modern Retail Challenges Into Growth Opportunities

Industry Insights

Thanksgiving Weekend Recap: Foot Traffic, Mobile Usage Rise as Nearly 200 Million Shoppers Seek Deals

Apple, Macy’s and IKEA Rank High in Innovation but Social Impact Scores are Mixed

The Holidays are Big for Cannabis — How Retailers can Succeed in ‘The Season of Green’

Babylist Holiday Survey: Shoppers Seeking Both Value and Values in the Gifts They Buy

Singles’ Day Sales Growth Slows, but Cross-Border Commerce and Livestreaming Shine On

eBay Ads Holiday Report Reveals Keys to Advertising Success During an Elongated Season

Sephora’s Delicate Dance: Offering Prestige Beauty to Value-Conscious Consumers

The Reality of the Metaverse: Debunking 3 Myths about the World(s) of Web3

Mobile Ecommerce Success Calls for the ‘Instagramification’ of the App Experience

Nurturing Influencers: How Adore Me, Walmart and Express Support Creators

How Beautycounter’s New CCO is Using Amazon Learnings to Scale the Brand

74% of Millennials Would Like Pre-Owned Gifts — Here’s How Resale Can Flourish During the Holidays

How to Seize Expanded Private Label Opportunities in 2023

5 Tips for Retailers to Ensure Online Marketplace Success

Reimagining Loyalty: Why Building Trust is Now Essential to Nurturing Customer Relationships

4 CX Strategies That Turn Modern Retail Challenges Into Growth Opportunities

As World Cup Kicks Off, not all Americans are Rooting for Team USA

Death to RoAS: The Brave New World of Measurement & Attribution

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