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How 85-Year-Old Economy Candy Taps into Social Trends but Stays True to its Roots

Thanksgiving Weekend Recap: Foot Traffic, Mobile Usage Rise as Nearly 200 Million Shoppers Seek Deals

Exclusive Q&A: M.M. LaFleur Designs Boutiques to Promote ‘Individual Customer Discovery’

With Travel Still Restricted, Simon is Bringing its Outlets to China via Livestreaming

Apple, Macy’s and IKEA Rank High in Innovation but Social Impact Scores are Mixed

The Holidays are Big for Cannabis — How Retailers can Succeed in ‘The Season of Green’

Personalization

Sephora’s Delicate Dance: Offering Prestige Beauty to Value-Conscious Consumers

Customer loyalty experts know that the best-run programs do far more than simply boost sales by rewarding members with points and perks….

Kibo Sells Personalization Platform to Centre Lane Partners

Kibo has sold its personalization business to Centre Lane Partners, a private investment firm that focuses on growing middle-market companies. The new…

Brazil’s RaiaDrogasil Taps into Store WiFi to Personalize Promotional Offers

Latin America drugstore chain RaiaDrogasil is leveraging its in-store WiFi network to offer location-based marketing across 2,500 Brazilian locations. The solution, which…

#RSP22: Everything You Need to Know About Holiday 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to…

Google Aims to Make Shopping Online More Natural, Visual

“Natural” was the word of the day at Google’s third annual SearchOn event, where the tech giant unveiled a host of new…

Searchspring Launches Tools for Personalized Email Campaigns

Searchspring, a search, product merchandising and personalization platform, has added Searchspring Personalized Email Recommendations to its Personalization Suite. The solution is designed…

#RSP22: Expert Advice on Achieving a Great Holiday Season With Agility, Personalization and Solid CX

Retailers are approaching an uncertain holiday season with any number of questions on their mind: Will pent-up demand beat out shoppers’ inflation-driven…

What’s Driving Skincare Brand Bubble’s Explosive Growth? Its Community of Gen Zers

It’s easy to understand why the skincare market exploded during the pandemic. Working from home and sheltered in place, consumers focused less…

Walmart Introduces New Search, Styling and Spanish-Language Enhancements for Online Shopping

Ahead of the holiday season, Walmart is adding new tools to support its mobile and online shopping with enhancements including: New styling…

Rebuilding a Brand to Fit in a Post-Pandemic World

In the spirit of self-reflection and growth, I’ve been challenging my own assumptions, biases and convictions in the wake of the pandemic,…

5 Must-Know Predictions for Holiday 2022

Many households may be heading back to school, but the holiday season is on the minds of many retail executives. That’s why…

Why Consumer Electronics E-tailers are Betting Big on Commerce Personalization

Consumer electronics is a rather crowded space with a swarm of brands trying to make their presence felt in every category —…

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How to Seize Expanded Private Label Opportunities in 2023

5 Tips for Retailers to Ensure Online Marketplace Success

Reimagining Loyalty: Why Building Trust is Now Essential to Nurturing Customer Relationships

4 CX Strategies That Turn Modern Retail Challenges Into Growth Opportunities

As World Cup Kicks Off, not all Americans are Rooting for Team USA

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Death to RoAS: The Brave New World of Measurement & Attribution

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